Privacy Policy

1. Our Commitment to Your Privacy

At EYNRIXA, protecting your privacy is a priority. We are committed to handling your personal information with care, transparency, and responsibility.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or make a purchase from EYNRIXA.

2. Information We Collect

We collect information that helps us operate our website, process orders, and provide customer support.

Information You Provide

You may provide personal information when you:

• Place an order

• Create an account

• Subscribe to emails or updates

• Contact our customer support team

This information may include:

• Your name

• Email address

• Phone number

• Shipping address

• Billing address

• Payment-related information

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Device type

• Browser type

• Operating system

• Website usage and interaction data

• Information collected through cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

• Process payments and fulfill orders

• Arrange product delivery and shipping

• Send order confirmations, shipping updates, and service-related notifications

• Improve our website, products, services, and customer experience

• Respond to inquiries and provide customer support

• Send marketing communications when you have provided consent

• Detect, prevent, and address fraud, security risks, or unauthorized activities

4. Data Protection and Security

We take appropriate technical and organizational measures to protect your personal information.

Secure Encryption

Payment information is transmitted using SSL encryption and processed by certified third-party payment providers.

Restricted Access

Personal information is stored on secure systems and is accessible only to authorized personnel who require access to perform their duties.

No Card Storage

EYNRIXA does not directly store your full credit or debit card numbers on its servers.

5. Sharing of Information

EYNRIXA does not sell or rent your personal information.

We may share limited personal information with trusted third-party service providers that assist us with:

• Website operations

• Payment processing

• Order fulfillment

• Shipping and delivery

• Customer support

• Marketing and advertising

• Data analysis and fraud prevention

These service providers may only use your information for the services they provide to us and are required to handle it securely and confidentially.

We may also disclose information when required by law or when necessary to protect our legal rights, customers, or services.

6. Advertising and Analytics Partners

We may work with third-party advertising and analytics partners that use cookies, pixels, or similar technologies to analyze website activity and deliver relevant advertising.

These partners may include:

• Meta, including Facebook and Instagram

• Google

• AppLovin, including Axon

These third parties process information according to their own privacy policies.

You may manage or opt out of certain targeted advertising through the privacy settings provided by these platforms, your browser settings, or your device settings.

7. Children’s Privacy

Protecting children’s privacy is important to us.

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Users must be at least 18 years old, or have permission from a parent or legal guardian where permitted by applicable law, to use our services or make purchases.

If we become aware that a child under the age of 13 has provided personal information, we will take reasonable steps to remove it promptly.

8. Regional Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Opt out of certain marketing communications

• Restrict or object to certain uses of your information

California residents may also have additional rights under applicable California privacy laws.

To submit a privacy-related request, please contact us using the email address provided at the end of this Privacy Policy. We may need to verify your identity before processing your request.

Privacy Policy updates will be published on this page.

9. Cookies and Do Not Track Signals

We may use cookies and similar technologies to operate our website, remember preferences, analyze website traffic, and support advertising activities.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Some browsers provide a “Do Not Track” signal. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

10. Email Communications

We may send emails to:

• Confirm orders

• Provide shipping and delivery updates

• Respond to customer service requests

• Send important service-related notices

• Share promotional content when you have provided consent

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in each promotional message.

Unsubscribing from marketing communications will not prevent you from receiving essential transactional emails relating to your orders or account.

11. CAN-SPAM Act Compliance

We collect email addresses to process orders, provide customer support, and send order-related updates. When you opt in, we may also send promotional emails.

In compliance with the CAN-SPAM Act:

• Promotional emails will be clearly identified where required

• We will not use misleading subject lines or sender information

• Our emails will include a clear way to unsubscribe

• You may unsubscribe at any time using the instructions included in the email

• We will process valid opt-out requests within the period required by applicable law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs.

Any updated version will be posted on this page. The revised Privacy Policy will become effective when it is published unless otherwise stated.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how your data is handled, please contact us:

Email: support@eynrixa.com