Shipping Policy

At EYNRIXA, we believe shipping is an important part of the product experience. How an order is prepared, shipped, and delivered matters just as much as the item itself.

This Shipping Policy explains how we handle order processing, delivery timeframes, shipment tracking, and shipping-related customer support.

1. Order Processing and Shipping Costs

All EYNRIXA orders are carefully prepared before shipment.

Processing Time

Orders typically require 5–10 business days for confirmation, quality inspection, and packaging.

High-Volume Periods

During holidays or promotional periods, order processing may take up to 10 business days.

Shipping Cost

A flat shipping fee of $5.99 applies to all orders worldwide.

2. Delivery Timeframes

Delivery times depend on the destination and local carrier operations.

Delivery timeframes are estimates and are not guaranteed delivery dates.

We appreciate your understanding, as quality products and careful delivery take time.

3. Shipment Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

You may use the tracking number to track your order at www.17track.net.

Please allow 1–3 business days for tracking updates to appear after shipment begins.

A temporary lack of tracking updates does not necessarily indicate a delay. Your order may still be moving through the carrier’s network.

4. Changes and Cancellations

Orders enter the processing stage quickly to ensure timely shipment.

To update your shipping information or request an order cancellation, please contact us at:

Email: support@eynrixa.com

Requests must be submitted within 12 hours of placing the order.

Requests submitted after order processing has begun may not be accommodated.

5. Damaged Items

We stand behind every EYNRIXA order.

If your item arrives damaged, please contact us within 72 hours of delivery and provide clear photographs showing the damage.

Once the issue has been confirmed, we will arrange an appropriate replacement.